However, this can be fixed easily by power cycling the console. Play stations are known to go into error states since quite a long time. Also, remove all disks from the console before proceeding. You might need to re-enter them when prompted. Bad updating files: It is possible that the files meant to be installed through the update are corrupt and cannot be installed properly.īefore we move on with the solutions, make sure that you have your PSN credentials at hand.
Here are few of the culprits which might prompt this issue: Users experience the error code SU-42481-9 when their play station goes into an error state when trying to either connect to the PSN network or when updating the system.